Draconian = σκληρός, αυστηρός

interpersonal = He is often aggressive in interpersonal relations.

The clerk couldn’t understand the customer’s request; it was all gobbledygook.

Philippa was a rugged, outdoor type of person.

Pete’s father gave him a scolding for failing his math test.

This abnegation of customer care really annoys me

marginalized = Heavily male companies can marginalize women in the workplace.